Understanding your rights under the General Data Protection Regulation.
keen-swan is committed to complying with the General Data Protection Regulation (GDPR). This page outlines how we protect your data and your rights as a data subject when you use our services or visit our website.
keen-swan acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data.
Contact details:
keen-swan
47 Kensington Gardens Square
London, W2 4BQ
United Kingdom
Email: [email protected]
We process your personal data under the following legal bases:
Under GDPR, you have the following rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
Right to Rectification: You have the right to request correction of any inaccurate personal data we hold about you. We will respond to such requests within one month.
Right to Erasure: Also known as the "right to be forgotten", you can request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing: You can request that we limit the way we use your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You can object to processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases or where we receive a large number of requests, this period may be extended by a further two months, in which case we will inform you.
We may need to verify your identity before processing your request to ensure the security of your personal data.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing, including:
We primarily store and process your data within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: January 2024